How to Fix HP DeskJet Printer Offline Problem

You are in need of some urgent document to print, but when you start print-job unfortunately your HP Printer Is Offline. Has this ever happened to you? If you really have received this error message, it can be frustrating as the printer that is offline won’t receive new print jobs and process them to deliver high-quality printouts. This is a very serious problem and has to be resolved as soon as possible. Let’s not send any supplementary print requests to your offline printer until got becomes successful in bringing it back. In case there are print jobs stuck in the print queue, you are highly recommended to first cancel them until your printer is being Online. In this guide, you will learn how to get your printer working again quickly with some simple astounding tricks and techniques. Hence, a glimpse of the noted information!

Basic Reasons For HP Printer Offline Error

There could be several reasons responsible for Why is My HP Printer Offline error problem. Some of the possible reasons might be the following:

1.) Outdated drivers against your printer are installed on the computer
2.) The communication gap between PC and Printer
3.) Connectivity issues can also lead to the same problem
4.) A settings error can also trigger a printer offline problem
5.) Each of these reasons has a different specified resolution process. Take a brief look to learn more!

Productive Solutions To Fix HP Printer Offline Problem

We compile here numerous potential solutions to get back your printer Online from HP Printer Offline. It is not necessary to continue following all the fixing steps. After you solve the problem stop moving ahead to the next solving instructed lines. The simplest fixes are listed underneath as they require the least effort and less technical knowledge. So, give a glance at the below HP Printer Offline Fix:

Solution 1: Run HP Print and Scan Doctor to know why the printer keeps going offline

Here are the things you need to perform:

1.) Use the “HP Print and Scan Doctor” application to identify the Why is My HP Printer is Offline and solve the error.
2.) To obtain this app, first of all, you have to visit the official site and then download its special version to quickly resolve the Offline issue.
3.) After you download HPPSdr.exe, give a click on it from the downloaded location and then run the application.
4.) If you are prompted, choose “Yes” to verify the file source as it comes directly from the HP tech support team
5.) Click the “Start” button and select your printer
6.) If your printer is not listed, restart your printer, then click “Retry” in the Print and Scan Doctor application
7.) The application will identify the connection issues. Follow the on-screen prompts and click “Yes” if asked to turn on printer updates
8.) Continue through the prompts and click “Yes” if asked to make this printer the default printer
9.) Once the printer status is changed from “Offline” to “Online”, the printer will start working. In case the HP Printer Keeps going Offline yet, move to the next solution.

Solution 2: Set The Printer As Default

Follow the provided instructions if you really want your printer set as default. The following steps are only provided for Windows 10 users. So before start make sure you have downloaded and installed all of the available updates for the Windows 10 operating system.

1.) First, you have to open the Windows search box and enter “Devices” into the field
2.) Then, Select Printers & scanners
3.) Ensure that the check-box next to “Let Windows manage my default printer” is unchecked. If it is selected, give a single tap on the box to unselect
4.) Choose your printer from the opened list
5.) If your printer is listed multiple times, select the version that is showing an idle or online status
6.) Click Manage
7.) Finally, click Set as default

Solution 3: Verify Your Printer Port And Windows Services Status

In the next resolution, you have to confirm about your printer that it uses a WSD port. Here is how to check it:

1.) To determine this, open the Windows search box or ask Cortana for Control Panel and click “View devices and printers”
2.) Next, place a right-click on your printer and select the “Printer Properties” tab
3.) Click the Ports tab and see if your printer uses a WSD port

If the printer really uses WSD, go through the following steps otherwise skip the below instructions:

1.) Search Windows or ask Cortana for “Services”
2.) Scroll down the cursor to find “Function Discovery Provider Host” and “Function Discovery Resource Publication” from the given list
3.) Check the Status and Startup type columns
4.) If they are running and the startup type is automatic, go to the next step
5.) If the blank screen is shown with a manual startup type, right-click the name and select “Properties”
6.) Change the startup type to Automatic
7.) Then, click Start under the service status and press the “OK” button
8.) Go back to the Device and Printers section and press the “F5” key
9.) Click your printer name and check the status
10.) If it is online, great! Your issue has been resolved. But if yet showing Offline,

Now try printing again to check whether HP Printer Keeps going Offline has become online. If your device still displays an offline status, jump to the next solving guide.

Solution 4: Check Your Connection

Depending on how your printer is connected to your computer, you may have various other reasons Why is My HP Printer Offline problem still appear. If you use a USB cord to connect, make sure that it is securely in place. If the issue persists, consider using a different USB cord. But, in case you use a wireless network to connect to your printer, follow the beneath steps accordingly:

1.) Restart your printer by turning it off first, waiting almost 10 seconds, and disconnecting the power cord from your printer
2.) Then, turn off your operating system
3.) Connect the printer power cord to the printer appropriately and turn the printer back ON
4.) Disconnect the power cord from your wireless router
5.) Wait 10 seconds before reconnecting it
6.) It may take a couple of minutes for your internet to come back on
7.) When it does, power on your computer
8.) Using the HP wireless setup wizard or the HP Smart software, connect your printer directly to your network
9.) Print a wireless report to check what connectivity issues may still exist
Find this report in the Network settings or the Wireless menu of your printer

So You can change the printer’s status from HP Printer Offline to online by un-checking the check-box saying ‘Use Printer Offline.’ If your printer says offline yet during printing, then this time ensure that HP Printer is selected as the default printer.

How to Fix HP Printer in Error State Windows 10?

Before we start, it is necessary to have an insight into problems or bugs that can be solved at home and technical difficulties that you can’t resolve without any interference from technical experts. So if your printer is not printing the images or documents correctly, you must visit the service center because it is a technical issue or contact HP printer. The professional mechanic resolves some problems, but if your printer is not accepting your commands. A window pops up when you start your printer and shows that “the printer is not connected/the printer is jammed”.

Then this kind of problem occurs due to USB cable, network errors, printer errors or wired connections, and sometimes due to the driver problem. You can quickly fix them at home. For effective results, follow the instruction given below.

Steps to Fix HP Printer in Error State on Windows 10

If you have shifted the windows to the latest windows 10, then the printer may be in the error state. In this state, usually, people uninstall the printer driver and reinstall it, but this only resolves the printer error and not the windows error. Therefore to debug the problem, follow the instructions which are giving below

Step 1: Execute the troubleshoot

It is suggested to use troubleshooting when you cannot connect the printer to your device or your operating system.

Firstly, turn on your printer and check the USB cable (for wired printer) or wireless connection (for wireless option) with the printer.
If the problem persists and the printer does not connect, then install the troubleshoot and run it.
If it also does not work, then your printer needs a new driver.
Do Right-click or hold the “Start” button, and choose “Device Manager”.
Then “Expand Printers” and find printer model in the list, right-click (or press and hold) it, then choose the “Update Driver” option.

Step 2: Examine printer

If your connection is stable, maybe the paper is jammed in the printing section, or a low ink problem is there, so make sure that these are not the problem area for the printer error state.

Step 3: Opt for “Use Printer Online” Option

If the printer is set offline, then set up it online by following the given steps

1.click the “windows+ X”, then go to the control panel and click on “Device and printers.”

2. Then select the printer option

3. Now, select the online option from the status column.

4. Your printer is ready to operate online.

Step 4: Reinstall printer driver

Open the Control Panel and select View By Large icons
2. Click on Devices and Printers

3. Right-click on your printer, Remove the device

4. Confirm the device removal and restart your computer

5. After the PC reboots, it should automatically detect and install your printer, if not, unplug it and plug it back in again.

Step 5: Reset the printer spooler service to automatic

Press the Windows logo key, and R. A run box will appear. Now type service.msc.
Locate the printer spooler service in the right pane. Ensure that it is set to start.
Click on the printer spooler a dropdown dialogue box will appear. Now select properties.
Now go to the general tab and select the automatic option. A dropdown menu will appear, select apply, and ok.
Close all tabs and reboot the system

Step 6: Ensure that paper loading is appropriate

Ensure that the paper is loaded appropriately in the tray and is not stuck or worn out anywhere. Please turn off the printer before loading sheets in it. Now, wait for the printer to get ready to work.

Step 7: Update Windows

The problem can occur due to an un-updated version of the windows.

Go to settings and locate the windows tab.
Check for available updates.
Click update and wait for the completion of the process.
Reboot the system.
If an error state still exists, then contact HP customer support for the exact solution. they will provide you with experts all round the clock for Printer is in error state