One of our primary goals at PromoSimple is to provide a service that our partners can rely upon. We are passionate about ensuring that your entry forms load quickly and are always available for your users to enter. For this reason we have decided to post our up-time reports here on our blog.

In April 2013 we did incur a few times where entry form load times were slower than optimal or were alerted to the service being unavailable. The longest period interrupted service was 3 minutes.

Month Number of downtimes Length of downtime
November 2012 1 4 minutes
December 2012 3 8 minutes
January 2013 0 N/A
February 2013 2 4 minutes
March 2013 19 1 hour, 31 minutes
April 2013 8 14 minutes

For monitoring these statistics we use Pingdom, a service that focuses on testing our forms’ response times from locations around the world. The data shown here is taken directly from these Pingdom reports.

More information about PromoSimple Uptime Reporting.