One of our primary goals at PromoSimple is to provide a service that our partners can rely upon. We are passionate about ensuring that your entry forms load quickly and are always available for your users to enter. For this reason we have decided to post our up-time reports here on our blog.

During the month of March 2013 the platform encountered an unauthorized script to gain fraudulent entries which consumed significant application resources until it was blocked. Measures were put in place to block other unauthorized activity in the the future. Administrators of all campaigns that were impacted were contacted and all entries identified as fraudulent were removed from campaigns.

Month Number of downtimes Length of downtime
August 2012 0 N/A
September 2012 1 2 minutes
October 2012 12 1 hour, 1 minute
November 2012 1 4 minutes
December 2012 3 8 minutes
January 2013 0 N/A
Feburary 2013 2 4 minutes
March 2013 19 1 hour, 31 minutes

For monitoring these statistics we use Pingdom, a service that focuses on testing our forms’ response times from locations around the world. The data shown here is taken directly from these Pingdom reports.

More information about PromoSimple Uptime Reporting.