One of our primary goals at PromoSimple is to provide a service that our partners can rely upon. We are passionate about ensuring that your entry forms load quickly and are always available for your users to enter. For this reason we have decided to post our up-time reports here on our blog.
During the month of March 2013 the platform encountered an unauthorized script to gain fraudulent entries which consumed significant application resources until it was blocked. Measures were put in place to block other unauthorized activity in the the future. Administrators of all campaigns that were impacted were contacted and all entries identified as fraudulent were removed from campaigns.
|Month||Number of downtimes||Length of downtime|
|September 2012||1||2 minutes|
|October 2012||12||1 hour, 1 minute|
|November 2012||1||4 minutes|
|December 2012||3||8 minutes|
|Feburary 2013||2||4 minutes|
|March 2013||19||1 hour, 31 minutes|
For monitoring these statistics we use Pingdom, a service that focuses on testing our forms’ response times from locations around the world. The data shown here is taken directly from these Pingdom reports.
More information about PromoSimple Uptime Reporting.